If your website hosting provider supplies live chat support, you will be able to speak with an agent live and find out helpful information or get a problem resolved in a timely manner. The advantage of using chat instead of calling to talk with a live person is that you need just a computer with access to the web, so that you will not pay any charges when you're in a different country or state. Furthermore, it is simpler to copy and paste details such as domains, usernames or error messages i.e. details which are sometimes difficult to share with the other side on the telephone. The live chat is also a much faster way to contact the hosting supplier's support crew in comparison to using a ticketing system. What's more, in case some situation needs a bit more time to be taken care of, you can do something else while you wait for guidance on the live chat, which means that you will not waste time - something that's impossible in case you are on the phone.

Live Chat Support in Shared Website Hosting

We provide a live chat support service for all of the shared website hosting service that we offer and we will assist you with almost everything live. In case you do not have an account with us yet, we're able to provide you with more info about the plans to help you to choose the most suitable plan. If you are a current customer, we will be able to help you with any billing or general matter and even with plenty of common technical issues, for instance an e-mail address installation in a desktop e-mail client. When you can't give us a call for whatever reason or you are in some country where we do not have a local telephone number, the live chat will be the best way to get in touch with us. Needless to say, some matters require more time to investigate and test, therefore you'll have to open a ticket to our technicians, still, we will save your time and help you with many troubles on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is online every single day, even on weekends and holidays. It is the most effective way to learn more about our semi-dedicated servers in case you do not have an account yet or to get an issue resolved in case you're a client and our customer support agents will assist you quickly no matter what time of the day you join the chat. If you are unsure which plan is more suitable for your web sites, in case you need a piece of advice whether you need a particular upgrade and how to obtain it or when you've got troubles installing an email account on your computer, you'll be able to get in touch with us and we will supply you with the needed details in a timely manner. Our live chat is available even after our phone lines are off for the day, which means that when you have an account with us, you can rest assured that you'll always enjoy prompt help with any question or trouble that shows up.