1 hour ticket response
Timely support is our top duty and that’s why we have a team of experienced customer support engineers who are prepared to provide a quick response to any question that you could possibly have. Simply post your helpdesk ticket from the Web Hosting Control Panel and we’ll reply back to you within 1 hour at the latest. Actually, we work hard and aim for a twenty–minute tech support ticket response time.
A First–Class Support Service
Each member of our customer service team has several years of experience in the shared website hosting service arena and most of them have been with us for at least 5 years. They all are eager to answer all your inquiries in the most professional way possible.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help section where you can find quick tips on how you can use our hosting services. You can get the answers to your questions in the F.A.Q. library, see more information in the web hosting account administration articles or check the how–to video tutorials.
